Remote Accounting Professionals that Work Seamlessly With Your Staff
Until recently the benefits of offshoring were only available to very large accounting firms. Advances in cloud-based technology, communications platforms and online security have made remote collaboration much easier. Today outsourcing should at least be a consideration in every CPA firm’s strategic planning.
Not Just About Cost
Offshoring can yield significant savings, but that shouldn’t be the primary driver. If you want outsourcing to be successful for your firm, you should focus on improving operations and processes. The true value of outsourcing comes from improved operational efficiency and effectiveness, along with the ability to rapidly scale capacity and introduce new capabilities.
Reasons to Outsource
Relying on an outsourcing company to manage hiring, training, and staff supervision frees your people up to focus on more valuable work.
Outsourcing enables you to quickly add capacity, as well as new skills, in response to changes in your business.
Offshore resources bring an equivalent level of experience and skill (and sometimes even greater) at a fraction of the cost.
What Can You Outsource?
When most businesses think of outsourcing, they think of business process outsourcing, or BPO. This refers to typically process-based, repetitive “task-focused” work like bookkeeping and accounts payable.
In addition to this, we help our clients outsource more sophisticated knowledge based work, or KPO (for Knowledge Process Outsourcing).
Some differences between BPO and KPO:
- Predictable, repeatable processes with high volumes.
- Requires excellent communication and technical skills
- Attention to detail and quality
- Variable work. Could include special projects and one-time activities.
- Excellent communication skills
- Problem solving and judgement
- Ability to work independently
We work with our customers to deliver both BPO and KPO services, including bookkeeping, accounting, tax preparation support and financial analysis.
For the past 15+ years, our clients have lowered their operating costs by an average of 40% while improving the quality of their work. Our customer retention rate is above eighty percent.