As crucial as outsourcing is, we often hear the same objections from firms that are about to take the leap. We get it, every new investment comes with doubts. The truth is, every one of the most common questions has a powerful rebuttal. Here are some of the things we hear most often:
1. It's disruptive
We hate to break it to you, but outsourcing can be disruptive. However, so can installing new blinds. Only one of these investments will keep you in business, and it’s not the blinds! The question you should be asking is – how can I reduce the level of disruption when I outsource?
In our last article, we talked about the one big question to ask yourself before outsourcing. You need to find a partner with experience working with firms of your size. Your outsourced partner needs to be flexible and adaptable to your unique requirements. Start small. You must be patient and willing to iterate methodically toward the best solution.
2. I will lose control
Process, process, process! You won’t lose control of your process if it is well documented and constantly gets updated. By process, we are not talking about a rigid set of rules. Account requirements evolve monthly. Standards change. You need a system that can deal with these changes.
To give you that extra layer of control, we believe it’s important to have a US-based team member on your account. We make sure this happens as a way to give you a local touchpoint, and that extra bit of comfort.
3. I'm doing fine without it
You can survive without outsourcing if your payroll doesn’t extend beyond ten people. Any larger than that, and you’re already in danger. As you grow, you will compete with larger players who are already outsourcing for the powerful reasons you’ve heard about:
- Price pressure from the Big 4
- Achieving economies of scale
- Getting the benefits of standardization
- Solving the challenge of finding the right talent
Chances are you are not doing fine without outsourcing if you have a staff of more than ten people.