As crucial as outsourcing is, we often hear the same objections from firms that are about to take the leap. We get it, every new investment comes with doubts. The truth is, every one of the most common questions has a powerful rebuttal. Here are some of the things we hear most often:

1. It's disruptive

We hate to break it to you, but outsourcing can be disruptive. However, so can installing new blinds. Only one of these investments will keep you in business, and it’s not the blinds! The question you should be asking is – how can I reduce the level of disruption when I outsource?

In our last article, we talked about the one big question to ask yourself before outsourcing. You need to find a partner with experience working with firms of your size. Your outsourced partner needs to be flexible and adaptable to your unique requirements. Start small. You must be patient and willing to iterate methodically toward the best solution.

2. I will lose control

Process, process, process! You won’t lose control of your process if it is well documented and constantly gets updated. By process, we are not talking about a rigid set of rules. Account requirements evolve monthly. Standards change. You need a system that can deal with these changes.

To give you that extra layer of control, we believe it’s important to have a US-based team member on your account. We make sure this happens as a way to give you a local touchpoint, and that extra bit of comfort.

3. I'm doing fine without it

You can survive without outsourcing if your payroll doesn’t extend beyond ten people. Any larger than that, and you’re already in danger. As you grow, you will compete with larger players who are already outsourcing for the powerful reasons you’ve heard about:

  • Price pressure from the Big 4
  • Achieving economies of scale
  • Getting the benefits of standardization
  • Solving the challenge of finding the right talent

Chances are you are not doing fine without outsourcing if you have a staff of more than ten people.

4. It's complicated

Outsourcing is not as complex as you think. The right partner can handle most of the hardest parts of the process: hiring, training, and keeping the workforce abroad. Outsourcing doesn’t have to be a monumental process upfront. Start small and grow into the solution. Pick up experience as you move along. The best way to get on top of complex workflows is through repeated iteration. Stay in control of the process by growing into your solution at a pace your operation can manage.

The bottom line

Getting started with outsourcing is easier than you think, but it still takes time and effort to get it right. The sooner you start the sooner you can reap the benefits, and stay ahead of your competition.
Yann Beaullan-Thong

Yann Beaullan-Thong

Yann is Accsurant’s president. With 20 years experience and six different technology startups behind him, Yann has a proven track record in developing innovative solutions based on his technology and financial acumen.